Legal

Privacy Policy

Last updated: August 22, 2026

01

Introduction

Curalink ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit an inquiry for medical equipment procurement.

By using our website or submitting an inquiry, you consent to the data practices described in this Policy. If you do not agree with this Policy, please do not provide your information.

02

Information We Collect

2.1 Information You Provide Directly

When you submit an inquiry through our website, we collect:

  • Contact Details:Name, email address, phone number
  • Organization Information:Hospital or diagnostic center name, facility type
  • Procurement Requirements:Equipment categories, estimated volumes, specific models or SKUs, timeline

2.2 Information Collected Automatically

  • Usage Data:Pages visited, time spent, inquiry form interactions
  • Technical Data:IP address, browser type, operating system, device type
  • General Location:Country/region derived from IP address (not precise location)
03

How We Use Your Information

We use your information for the following purposes:

Respond to Inquiries

Provide factory-direct pricing, product information, and import process details

Coordinate Procurement

Manage factory sourcing, export coordination, and Bangladesh import clearance

Regulatory Compliance

Maintain inquiry records for Bangladesh import documentation and audit trail

Communication

Send order updates, shipment status, and follow-up correspondence

Website Improvement

Analytics on page visits and form usage to improve user experience

Security

Fraud prevention, spam protection, and access control

04

Data Sharing & Disclosure

We may share your information with the following parties for the purposes described above:

Verified Factory Partners (China):

To process your equipment inquiry and provide specifications — only with your consent

Bangladesh Import Authorities:

DGDA, Customs (NBR), Port Authorities — as required for import licensing and clearance

Payment Processors:

Only if you proceed with an order — we do not store full payment details

Legal & Regulatory:

When required by Bangladesh law or valid legal process

Professional Advisors:

Legal, accounting, or compliance advisors under confidentiality agreements

We do not sell your personal information to third parties for their marketing purposes.

05

Data Retention

We retain your information for as long as necessary to:

  • Respond to your inquiry and manage the procurement process
  • Comply with Bangladesh legal and regulatory obligations for import records
  • Maintain business records for accounting and audit purposes
  • Resolve disputes or enforce agreements

When data is no longer needed for these purposes, we securely delete or anonymize it. You may request deletion of your inquiry data at any time by contacting us (subject to legal retention requirements for import records).

06

Cookies & Tracking Technologies

CategoryPurposeDuration
EssentialSession management, form functionality, security (CSRF protection)Session
PreferencesLanguage, region, consent choices1 year
AnalyticsPage visits, form interactions, website performance (Google Analytics or similar)2 years

We do not use marketing or advertising cookies. You can manage cookie preferences via your browser settings. Disabling essential cookies may impair form functionality.

07

Your Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal data we hold about you

Rectification

Correct inaccurate or incomplete data

Erasure

Request deletion of your data (subject to legal retention for import records)

Restriction

Request limitation of processing

Portability

Receive your data in a structured, machine-readable format

Objection

Object to processing based on legitimate interests

To exercise these rights, contact us at inquiries@curalink.com. We respond within 30 days (or as required by applicable law).

08

Data Security

We implement appropriate measures to protect your data:

  • HTTPS/TLS encryption for all website traffic and form submissions
  • Access controls limiting data access to authorized personnel only
  • Regular security reviews of our website and inquiry systems
  • Incident response procedures for suspected data breaches

While we take reasonable steps to protect your data, no transmission or storage system is 100% secure. You are responsible for safeguarding your login credentials and reporting any suspected security issues.

09

International Data Transfers

Your inquiry data may be shared with our verified factory partners in China for the purpose of providing quotations and product specifications. We ensure appropriate safeguards:

  • Factory partners are contractually bound to protect your information
  • Data shared only for the specific purpose of quotation and procurement
  • We obtain your consent before sharing detailed requirements with factories
10

Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, contact us immediately for deletion.

11

Changes to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via a prominent notice on our website. Continued use after changes constitutes acceptance. The "Last updated" date above indicates the most recent revision.

12

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: inquiries@curalink.com

Subject Line: Privacy Inquiry

We respond within 30 days (or as required by applicable law).